Allergen management

Food Allergy Warning Guide: The 14 Allergens, Cross-Contact Prevention, and Emergency Response

Everything a UK food business needs to know about allergen warnings. From signage and staff training to handling anaphylaxis emergencies. Compliant with FSA allergen guidance and Natasha's Law.

Why it matters

Why food allergy warnings matter for every food business

Between one and two people die from food anaphylaxis in the UK every month. The FSA estimates that over two million people in the UK have a diagnosed food allergy. Every food business — from a Michelin-starred restaurant to a village hall cake sale — has a legal duty to provide accurate allergen information and prevent cross-contact.

Counter-intuitively, the most common cause of fatal allergic reactions in catering is not the kitchen getting it wrong — it is front-of-house staff providing incorrect information, often because they guessed or were too embarrassed to check. Your warning system must remove guesswork from the equation entirely.

How to use this guide

Implementing a robust allergen warning system

Display the FSA's 14-allergen poster in food preparation and service areas. Place consumer-facing allergy warning signs at every ordering point, including telephone and online ordering channels. Your warning must tell customers to speak to staff about their allergies — and your staff must know exactly where to find the allergen matrix and what to do if they cannot confirm a dish is safe.

Keep adrenaline auto-injector training current. Have a written emergency procedure for suspected anaphylaxis that every team member has read and signed. Digital SFBB stores allergen matrices, training records, and emergency procedures so they are always current and always accessible.

Prevra · Early access

Prevra is building a digital SFBB app.

The app is not ready yet. See the planned features and contact us about early access.

See planned features

Prevra · In development

Coming soon.

We’re building Prevra to help UK food businesses keep SFBB records. The app is not available to download yet.